Shah Alam, Selangor.
017 6133 982
Mon. - Sat. 10:00 am - 20:00 pm

Terms of Service


Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by ECHODROPSHIP.COM (the “Linked Sites”). ECHODROPSHIP.COM has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.


We reserve the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way. If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.


You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense. We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Purchasing from us

By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by via email :

We may contact you for confirmation in the case of placed large amount of order.

We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we received payment in full.

All prices and offers are subject to change and availability. Errors and omissions accepted. Subject to not selling below our cost price.

For out of stock items, delivery dates given are only estimates.

All drawings, photos, descriptive matter, specifications and advertising issued on this website are issued or published for the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.

Order / Delivery

You are responsible to the order made by you and you have read through the product specifications before place the order.

We aim to dispatch goods to you within 2-10 working days after payment received but we could not guarantee an exact delivery date.

We shall notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Order Cancellation 

Unless otherwise specified for particular products, order cancellation are permitted with the condition that cancellation makes within twenty-four (24) hours after your order has been confirmed and prior to shipment. Kindly email and inform our customer service team at your decision to cancel the order.

Upon confirm of cancellation, we shall deduct a minimum of RM5.00 from your payment as administrative fees in addition to the transaction fees charged by the credit card company. The balance after deduction of the administrative fees and the transaction fees will be refunded to you.


We try very hard to exceed our customer expectations. In case we fail and you need to complain about our service then please email us: We will acknowledge all questions or queries within a maximum period of 48 hours.

Damaged or defective goods

All Buyers are advised to inspect the goods when receiving them for defects or damage. If a defect or damage found, the Buyer must notify us within 24 hours after goods received. If the goods are found to be damaged prior to delivery to you, or defective, we will at our option to repair or replace the goods.

Refund Policy

Good(s) sold are not refundable.

We will only refund the Buyer ( product’s cost and shipping fees paid ) if the Order is (are) ran out of stock due to color, size, specification etc. and Buyer does not elect to backorder.


Only electrical products are provided with a warranty. The warranty period shall follow what stated by the Manufacturer, which usually stated in our product’s description, otherwise 7 days warranty period will be applied from the date of received for that none indicate warranty period.

Buyer is responsible for all the costs involved in transporting the items for warranty.

The warranty may not apply or void due to any of the following:

  • If the customer is unable to provide the Proof of Purchase.
  • If unauthorized repairs are made or attempted by unauthorized personnel or the documents have been altered in any way or made illegible or the model or production number on the product has been altered, deleted, removed or made illegible.
  • This warranty does not cover accident, misuse, modification, incorrect line voltage, improper installation, transport damage, altered serial number, connection to non-compatible hardware and the like.
  • This warranty does not cover customer self physical damage.
  • Defects caused by abuse or misuse of the product.


ECHODROPSHIP.COM  reserves the right to change and alter our Terms of Service at any time without notice.